Enhance resident experience in your care home with tools that provide meaningful engagement and keep families, residents and your team connected.
Altra is a secure engagement app that allows care homes to share updates on the well-being of residents directly with families. Families only see information relevant to their loved one through videos, pictures, messages and more.
We’ve created a simple 2-step process so you can print personalised newsletters for your residents with content posted by their families and your staff on Altra. The Newsletter will also become a new source of interaction between your residents and team beyond the “here and now”.
Activities teams can share all the great activities on offer each week in your care home, complete paperwork and capture resident feedback in a fraction of the time. It gives you a live view of what your residents are enjoying and allows you to proactively make changes for individual residents according to their changing habits and needs.
Transform your marketing game with a personalized Family App, built to perfection and powered by Altra's innovative tech stack. Make your brand stand out and Engage your customers like never before, with a seamless user experience.
You can’t put a price on the smiles on the faces of residents when they see these pictures and comments from their families.
Keith Milton
CEO
@
St Martins Care
A joy for residents in your care home.
Easy to use for families and your team.
Fits into your current workflows and saves you time.
Greater interaction between all stakeholders including residents, families and your staff.
Cultivate a customer-centric brand by seamlessly gathering feedback from families or residents with surveys on Altra. Eliminate the hassle of time-consuming paper surveys – effortlessly create surveys with just a few clicks and instantly share them. Monitor and analyse results conveniently through our dashboard.
Craft a facility newsletter effortlessly with a few simple clicks. Customise your content with limitless sections such as editorials, resident interviews, activity snapshots, birthdays, parties, and beyond. Seamlessly share the newsletter directly with families via the app and easily print copies for your residents.
Earning extra revenue by offering additional and complementary third-party services is a reality with the Altra’s Concierge module. Easily list and promote additional services to residents and their families through our app. Automatically assign requests to the right person for the job.
Create and manage menus directly from Altra. Print it to display it in your facility or directly post it on the activity feed for all the residents and families to see.
Reduce the administrative burden managing visits to your care home with our visitor booking portal and eGuestbook. Set up alerts if residents have not had a visit for some time. Schedule, start and facilitate video calls between residents and loved ones through the Altra Family app no matter where they are in the world.
Add resident details. From your care management system or wherever you store details).
Invite family members. Families will be automatically invited to their loved ones account when you add them to Altra.
Start Sharing. Fill your feed, print the newsletters and see the delight on residents faces. We are on hand to help with any queries along the way.