Care Groups
If you’re managing multiple care services, making sure they all provide consistent, high-quality care can be a challenge. That’s where Altra comes in to help you streamline your services at scale.
The Altra Platform has been a game-changer for us in enhancing service delivery through the effective measurement of set KPIs. The reporting function has allowed us to effectively gather the evidence needed for all external stakeholders, ensuring transparency and accountability in our operations. The survey section has allowed us to effectively monitor resident and relative satisfaction, enabling us to further improve and enhance our services.
Lisa Vila
Sales & Hospitality Manager
@
Athena Care Homes
Track engagement for all your homes
Altra shows you what’s happening across your group in real-time. Build detailed reports of usage across your homes with just a few clicks.
Group Posts - Boost communication to families across all homes
Facilitate seamless connections and enhance family engagement by utilising Group Posts and Messaging, ensuring timely and meaningful communication across all our homes.
Always be one step ahead with our survey builder
Cultivate a customer-centric brand by seamlessly gathering feedback from families or residents with surveys on Altra. Eliminate the hassle of time-consuming paper surveys – effortlessly create surveys with just a few clicks and instantly share them across all your homes simultaneously. Monitor and analyse all results conveniently through our dashboard.
Be consistent and save time with our group menu module
Say goodbye to the hassle of creating menus on Word documents and emailing them to homes with little to no usage. Save time by effortlessly pushing menus to all your homes simultaneously, offering the added convenience of allowing homes to modify menus whenever needed.
Develop your service offering and generate a new revenue stream with group concierge
Create and manage your own service offering across your group. Be it gifts like a hamper, a service from a partner like a chiropody or physiotherapy, or special one-off events that you want to offer, you can ensure that your service offering is uniform across the whole group.
